Refund & Cancellation Policy
Last updated: October 10, 2026
1. What this policy covers
- Premium prompts — a one-time payment that unlocks the prompt text.
- Create PDF — a one-time payment that lets you download your PDF (limited pages and downloads per payment).
Free prompts, free previews and blog content cost nothing, so no refund applies to them.
2. When you are eligible for a refund
You can ask for a refund, within 7 days of the payment, if:
- You were charged twice (duplicate payment) for the same product or order — we refund the extra payment.
- You paid but did not get what you paid for — for example your payment was confirmed but the prompt stayed locked or the PDF could not be downloaded, and we could not fix it within 24 hours of your request.
- A technical fault on our side prevented delivery and we were unable to resolve it.
- You were charged the wrong amount — we refund the difference.
- We cancel your order for a reason that is not your fault.
3. When refunds are not available
- You changed your mind, or bought the wrong item, after the prompt was unlocked or the PDF was downloaded.
- You are not satisfied with the images an AI tool produced. AI results vary by tool, version and settings, and we do not guarantee any particular output.
- You used the prompt with a tool or settings that do not suit it, or you did not read the product description.
- The PDF was already downloaded or the download limit was used up.
- You lost access because you changed device or cleared browser data — we will restore your access instead (see "Already paid?" on the Create PDF page, or contact us).
- The request is made after the 7 days window, or the order was made through misuse, fraud or a breach of our Terms & Conditions.
4. How to request a refund
Use our contact page and include:
- your Order ID (shown after checkout and in your invoice e-mail);
- the name and e-mail address used for the order;
- the UPI transaction ID (UTR) or PayPal transaction ID, and a screenshot of the payment if you have one;
- a short description of the problem.
We will reply within 2 working days. We may ask for more details and check our records and your payment before deciding.
5. How refunds are paid
- Approved refunds go back to the same method you paid with: UPI payments to the bank account the money came from, PayPal payments to your PayPal account.
- Refunds are initiated within 5–7 working days of approval. After that, your bank or PayPal may need a few extra days to show it.
- Refunds are made in the same currency you paid in. Any currency-conversion differences or fees charged by your bank or PayPal are outside our control.
- Once a refund is issued, the related premium unlock or PDF access is withdrawn.
6. Payment problems
- Money deducted but we did not receive it: if your bank shows a debit but the payment never reached us, the bank normally reverses it automatically in a few working days. We cannot refund money we did not receive; please check with your bank, and contact us if it does not return.
- Paid by UPI but still waiting: UPI payments are verified by us manually, so confirmation can take a little time. Make sure you entered the correct transaction ID. If you are still waiting after 24 hours, contact us with your Order ID and UTR.
- Wrong or incomplete payment: if you paid a different amount than shown, tell us — we will either complete your order or refund you.
7. Cancellations
You can abandon an order any time before paying. An order that has not been paid is simply not completed and nothing is charged. Because delivery is instant, a paid order cannot be cancelled once the product has been unlocked or downloaded.
8. Disputes and chargebacks
If you have a problem with a payment, please contact us first — we resolve genuine issues quickly. Disputes raised with your bank or PayPal without contacting us may delay your refund.
9. Changes to this policy
We may update this policy from time to time. The version on this page, with the date above, applies to purchases made while it is in effect.
10. Contact us
Need help with an order? Visit our contact page. See also our Terms & Conditions.